Checklist for Positive Amazon Seller Feedback Rating
For Positive Amazon Seller Feedback
Check your seller performance
Seller Checklist
[print this for your use]
Item description:
□ Have accurate descriptions for item without slight discrepancies or misrepresentations
□ Have item on the correct and proper listing page
□ Have item’s condition categorized accurately
Pricing:
□ Charge reasonably for item and for shipping
Inventory:
□ Have listed item in stock
□ Prepare for future orders if item sells well
Shipping:
□ Able to deliver item to buyer’s location
□ Pack item considerately, securely, and professionally
□ Ship on time (Account for busy seasons e.g. Christmas)
□ If requested, provide tracking
Customer Service:
□ Respond to emails and inquiries quickly to demonstrate good customer service
□ Give a reason for cancelling an order
□ Notify buyers promptly if there are any delays
□ Resolve customer issues – negative and neutral feedback – promptly
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