Amazon Phishing Emails – How to spot them and what to do

 

What are Amazon Phishing Emails?

 

Amazon Phishing Emails and Spoof Emails are a real problem for Amazon sellers. Recently, more and more Amazon sellers have reported that they have been harassed with suspicious emails that claimed to be from Amazon officials. These Amazon phishing emails may seem like they have originated from a legitimate and reputable source, but in fact, they may come from a scammer with a malicious intent to steal your credit card information or bank details by tricking you to click a dangerous link or to provide account information.

BQool has compiled a list of examples of the most common Amazon phishing emails encountered by Amazon sellers.

 

 

amazon phishing emails scam

 

Example 1 – Link Scams

 

Your Selling Privileges will be removed in 48 hours

Hi xxx,

Our system has detected that you need to point us to an online profile where we have a long-standing presence to make sure that you, and only you, have access to your account.

Setting this up will only take a few minutes, and then you can get back to what you were doing.

Verify your account by clicking the button below.

https://www.amazon.com/xxxx

Thank you for your prompt attention to this matter.

Sincerely,

Seller Performance Team

 

Example 2 – Spoof Email Address

 

seller-performance-S43BTE23KADS3B-P8H2N8FBKY0SRV@aws-arnazon.com

Scammer changed aws-amazon.com to aws-arnazon.com

seller-performance@mvp97q35j2r-amazon.com

Legitimate Amazon email addresses should have a period before amazon.com instead of a dash.

 

Example 3 – Transaction Scam

 

Dear seller,

Congratulations! Your amazon marketplace item has been officially purchased by a potential buyer and payment for the item and the postage costs have been received from the buyer on your behalf by Amazon Payment Services.

Payment has been deducted from the buyer’s account and has been “APPROVED”. Your payment will be credited to your account within 72 hours after we received the postage tracking number for shipment verification.

Once you get the ITEM shipped, get back to us with the postage tracking number for verification in order to process your payment to your account as soon as possible.

We use this means to protect both the buyer and seller in their ongoing transaction.

 

What should you do?

 

Amazon takes matters such as Amazon phishing emails and Amazon spoofing email attempts very seriously.
You can report any suspicious emails that purport to be from Amazon by sending an email to this address: stop-spoofing@amazon.com

We hope that this article has been informative and has given you an idea of some of the scams that are out there. If in doubt, do not click and/or respond to anything without informing Amazon first via the aforementioned email address.

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Alexis Rutherford

July 27, 2018
Pauline's passions lie in eCommerce and supporting individuals in their online selling endeavors. Currently, as a frequent contributor to the BQool Blog, she channels her passions into creating informative contents that break down the complex challenges Amazon sellers face on a daily basis.

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