All businesses face negative customer feedback. The problem is, do you know how important an online review can affect your business and how to handle negative reviews? According to Graham Charlton, the Editor in Chief of Econsultancy, 61% of customers read online reviews before making a purchase decision on e-commerce sites [1] and 88 % …
In price-sensitive e-commerce platforms such as Amazon, the key factors that differentiate you from other sellers are your seller ratings and feedback scores. According to Amazon, “maintaining a high feedback rating is crucial in becoming a successful seller” [1]. Feedback and reviews have powerful impact on how your Amazon store is perceived by others. There’s …
Are you selling on Amazon EU marketplaces and find it a hassle to issue VAT invoices with different VAT rates? We have a great news! BQool is excited to introduce our new feature in Feedback Central― EU VAT Invoice Generator! What is VAT and why is VAT invoicing important? According to Amazon’s policy, “Amazon is …
BQool’s Feedback Central will soon roll out its latest innovative features with improved user interface on July 24th. Now managing and soliciting feedback with Feedback Central has never been so easy. Without further ado, let’s take a look at some of the exciting new features in our upcoming Feedback Central update. Feedback Analytics …
A statistical analysis of the effectiveness of feedback requesting emails from third party service providers on Amazon. There are currently a lot of third party service providers on Amazon featuring automated feedback-request email software. While products might slightly differ between each company, their main idea is similar, which is to take on a proactive approach …
Why do we need Amazon seller tools? Can’t we sell without them? These are fair questions to ask because Amazon sellers such as yourself are finding lots of tools to use. These seller tools are needed because they facilitate the selling experience on Amazon. The main objective of these tools is to make things more …
Most of the time when we receive negative feedback, our impulse is to react defensively. Even when we try to veil our discontent with the rater, our contempt bleeds through. There’s nothing worse than a petty seller. Take the high road. Make sure your responses to negative feedback on Amazon are considerate, professional, and humble. …