7 Reasons Why Getting Feedback Is The Key to Amazon Seller Success

Many inexperienced sellers choose to undercut competitors to increase their chance of winning the buy box on Amazon. However, cutting the price may stimulate sales growth for a brief moment but it is not a long term solution. However, if you are committed to providing high-quality products to customers, you can certainly increase your customer …

By Christina Chen

September 10, 2019
different forms of Amazon customer feedback

How to Handle Different Types of Amazon Customer Feedback

From the early electronic data transactions of the 1970s to modern day online shopping, e-commerce has revolutionized the way we do business. Thanks to the universal availability of fast internet connections for homes and businesses, transactions can now be completed almost instantly. Automated systems, massive customer reach and low operational costs are just a few …

By Guest

July 12, 2019

Why Amazon Feedback and Reviews Matter to Your Business

Amazon sellers are paying much more attention to their customers’ feedback and reviews. They know that their customers’ feedback and reviews are one of the key factors that impact their store rankings and conversion rate.  As such, they adopt various measures to optimize their customer reviews to increase their business. It’s key for shoppers to …

By Guest

March 19, 2019
Customer Experience

Customer Experience is your new Marketing Strategy

Is Customer Experience Important? Imagine that you are entering a store, looking for a pair of shoes for a good friend’s wedding celebration this weekend. A pleasant salesperson approaches you with a warm and sincere greeting and helps you to find the shoes. Unfortunately, you’re told that your size is out of stock, so you go home to check …

By Christina Chen

September 14, 2018
Amazon Reviews Amazon Feedback

Amazon Reviews and Amazon Feedback: Confused?

    If we’re being completely honest, the majority of online shoppers don’t really know the difference between Amazon Reviews (for products) and Amazon Feedback (for the seller). Most people are only interested in getting a bargain online that arrives in one piece and on time! In reality, the difference is actually very important, and …

By Alexis Rutherford

August 31, 2018