There is a lot of digital noise out there, as many business owners trying to stand out in the busy world of e-commerce will attest. However, in a time-starved, high-stress world, returning to old-fashioned, high-quality customer service is the key to making your brand and products stand out from the digital clutter. There is no …
Even as an Amazon seller, your commitment to providing excellent customer service is crucial to your overall success. Things like making a good first impression and taking the feedback you receive seriously benefit your customers, which also helps you. Below are seven different ways to make sure your business offers stellar customer service with every …
Amazon is the world’s largest e-commerce platform boasting millions of sellers. If you are one of this giant’s sellers, the competition is fierce, and you need to stand out to increase Amazon sales. So how do you increase Amazon sales? We will explain this topic and give you our best 13 tips to help you …
Five-star reviews are e-commerce gold dust. It’s proven that quality reviews on your product or business build your brand and instill trust in your customers. However, getting your customers to leave reviews on Amazon can be tricky. You’ve worked tirelessly to launch your online brand only to discover that your customers aren’t bothering to leave …
Sports and outdoor activities have always been a popular recreation for most people. The scale of sports & outdoor market is enormous as it continues to grow steadily. A recent study has shown that almost half (49%) of Americans participated in at least one outdoor activity in 2017, which is a small increase from the …
Amazon and eBay are two of the most popular online shopping sites for consumers around the world. If you are planning to run an online store, you should prioritize maximizing your product exposure by selling on a popular marketplace instead of selling on multiple online marketplaces and spread yourself too thin. But if you were to choose between eBay and Amazon to sell …
Part A is about the preparation period for your sourcing program. Hope you already did as it suggested. Here comes to the second part. It is the follow-ups of the first part. It’s time for you to move to the next stage. You have to act upon your plan, and complete the overwhelming sourcing task. …
Many Amazon sellers like to source products from China. Rapid globalization and the advancement of the e-commerce industry has significantly integrated the cross-border economy. As a rising power offering great manufacturing potential, China has emerged as one of the biggest exporters in the world and a significant supplier for the e-commerce market. How could China …
It’s typical for Amazon sellers to have their very own eCommerce websites. Not only does having one help them expand their brand and add diversity to their business, but it pretty much helps them capture a market segment that they don’t have access to when operating only within Amazon. What Amazon sellers should never ignore, …
Amazon has released a new feature called Brand Analytics under the Reports tab in Seller Central last month. This feature is free and only available to third-party marketplace sellers who are Brand Registered. According to Amazon, Brand Analytics is a feature that contains valuable insights to empower Brand Owners to make informed, strategic decisions about …
With the number of counterfeit products on the rise, even Amazon had to take measures to fight Amazon hijackers and sellers who take advantages of unknowing customers for the purpose of financial gain. Counterfeit products damage not only your brand reputation, but it also drives business down very quickly. Even if your product is branded …
Amazon sellers are paying much more attention to their customers’ feedback and reviews. They know that their customers’ feedback and reviews are one of the key factors that impact their store rankings and conversion rate. As such, they adopt various measures to optimize their customer reviews to increase their business. It’s key for shoppers to …
OK, so we’ve reached what really matters: the listing itself. Any given listing has a number of items that you can work on, such as titles and descriptions, and also other items that are fundamental but depend on the service you provide, such as client reviews. All these items are very important if you intend …