All businesses face negative customer feedback. The problem is, do you know how important an online review can affect your business and how to handle negative reviews? According to Graham Charlton, the Editor in Chief of Econsultancy, 61% of customers read online reviews before making a purchase decision on e-commerce sites [1] and 88 % …
We are excited to reveal the latest update in BQool Repricing Central! In this update, we revamped the interface to be more user-friendly and intuitive to use, as well as added several new features to maximize the software’s potential and help you win sales. Contemporary and Intuitive Interface Repricing Central just received a …
On a sleepless night I bought a sleep therapy sound machine on Amazon and have been waiting patiently for it. However, it’s been over a week and the machine is still nowhere to be seen! The seller says the package may have been lost in transit. Or could it have been a fraud and they …
On behalf of the staff at BQool, it gives me great pleasure to welcome you to our inaugural editorial, A Cool Opinion. This editorial was created with ecommerce entrepreneurs in mind, particularly sellers on the Amazon platform. As consultants, we do our best to not only understand the needs of our clients, but also give …
With Amazon’s presence in 11 countries worldwide, sellers now have the opportunity to expand their businesses beyond their home markets. Amazon makes it easy for merchants to sell across borders by offering Europe (Germany, France, Italy, Spain and the UK) Unified accounts and North America (Canada, U.S. and Mexico) Unified accounts as well as providing …
In the last few months I’ve spoken to hundreds of Amazon private label sellers. Some are hugely successful, whilst others struggle. For those of them that face challenges, similar issues arise again and again. Here are 9 of the most common reasons which can prevent private label sellers from succeeding. 1. Rusty on the …
In price-sensitive e-commerce platforms such as Amazon, the key factors that differentiate you from other sellers are your seller ratings and feedback scores. According to Amazon, “maintaining a high feedback rating is crucial in becoming a successful seller” [1]. Feedback and reviews have powerful impact on how your Amazon store is perceived by others. There’s …
It has been more than a month since Britons made the decision that will forever change the future of Great Britain to leave the European Union. The next steps for the UK include invoking Article 50 of the Lisbon Treaty and thereafter starting negotiations with the rest of the 27 EU member states on its …
Are you selling on Amazon EU marketplaces and find it a hassle to issue VAT invoices with different VAT rates? We have a great news! BQool is excited to introduce our new feature in Feedback Central― EU VAT Invoice Generator! What is VAT and why is VAT invoicing important? According to Amazon’s policy, “Amazon is …
I am finally taking a vacation. A real vacation with my family! Being an Amazon seller definitely has its perks. I can take a break without worrying about my sales or loss of profit. I know you are wondering how I can be so cool and confident about it. Well haven’t you heard Louis Pasteur’s …
Once an order is placed, you have the opportunity to improve customer satisfaction and provide exceptional customer service to boost your seller reputation. But do you know whether you are sending the right message to your customers? Today we are going to discuss in more detail regarding what you should include in email content and what main …
Amazon Bundle Strategy A well designed product bundle not only provides convenience and value to customers, it is also a good way to win the Buy Box every time when the bundle is the one and only unique listing on Amazon. Let’s explore what bundled product is all about. Product Bundle Creation Rule: ● Include …
Are you selling on Amazon and looking for ways to entice consumers to try out your products? One year ago, Amazon launched Amazon Giveaway, which is a great promotional tool for merchants to boost product exposure. With Amazon Giveaway, Amazon merchants, especially private label owners, are able to set up campaigns to give away their own products as prizes, draw in shoppers to try …